[vc_row css_animation=”” row_type=”row” use_row_as_full_screen_section=”no” type=”full_width” angled_section=”no” text_align=”left” background_image_as_pattern=”without_pattern” css=”.vc_custom_1759132053423{padding-top: 50px !important;padding-bottom: 80px !important;}” z_index=””][vc_column][vc_column_text css=””]Effective Date: August 2025
Website: https://lashessa.co.za
Business Name: LASHES SA (Pty) Ltd
At LASHES, customer satisfaction is important to us. If you are not completely happy with your purchase, please review our refund policy below.
1. Returns & Refunds
• Products may be returned within 7 days of delivery if they are defective, damaged, or incorrect.
• To qualify, items must be unused, unopened, in original packaging, and accompanied by proof of purchase.
• Once inspected, refunds will be processed via the original payment method.
2. Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned:
• Opened lash adhesives
• Used lash trays
• Consumable beauty products
• Items purchased on sale/clearance
3. Training Fees
• Training fees are non-refundable if cancellation is made less than 7 days before the scheduled date.
• Rescheduling may be offered at our discretion.
• Cancellations made earlier than 7 days may receive a partial refund, less an administrative fee.
4. Faulty Products
• If a product is defective, please contact us immediately at info@lashessa.co.za with photos and your order number.
• We will arrange a replacement, exchange, or refund.[/vc_column_text][/vc_column][/vc_row]
